Reina Team Coaching & Development

At CollectiveiQ, we work with the Reina Trust Building model, developed to build team trust, based on the extensive trust-focused research conducted by Dennis and Michelle Reina over the last two decades.

Our goal is to help organisations create cohesive and high performing teams by strengthening the trust in their teams. We are passionate about using evidence-based theories and practice to help teams harness their collective intelligence to make better decisions more efficiently that ultimately leads to greater productivity and business performance.

When teams have greater levels of trust people work with another instead of against each other. They are more creative, collaborative, and engaged in their work. When trust is compromised people withdraw and disconnect, pursue their own needs at the expense of others, and operate from a defensive mindset.

Business results are created through relationships, and effective relationships are built on trust™.

Trust is the bridge between the business need for results and the human need for connection™.



Jim Houston - Reina Certified Trust Building® Practitioner

Jim Houston, a psychologist with over 30 years experience as a psychotherapist and organisational psychologist founded CollectiveiQ. He has worked with teams since the nineties in a variety of settings, including not-for-profit, private businesses, State and Federal government and ASX listed companies.

We work with boards, executive teams, project and agile teams and front-line teams when:

  • The organisation is undergoing significant change
  • Leadership teams are struggling to make decisions
  • A team is looking to go from ‘Good’ to ‘Great’
  • There is unresolved conflict in a team
  • Team members are lacking a unified sense of purpose
  • There is a newly formed team

At CollectiveIQ, you have the opportunity to work with an accredited Reina Trust Building consultant that can assist you with: 

  • Building a culture of trust
  • Applying field tested tools to manage change
  • Increasing your profits through positive engagement
  • Building a more collaborative workplace
  • Powerful tools to create more meaningful outcomes
  • Transformative change to unlock fear & move forward

Reina Trust Building Consultants

As a Reina Certified Trust Building® Practitioner, and part of the Reina Trust Building Team, Jim provides organisations with access to an accurate and reliable method for understanding and demystifying trust. Through the Reina Trust Assessment tools and methodology Jim is able to help teams identify what they are currently doing that builds trust and what is getting in the way.

“In order to operate at their highest levels, people must trust one another and themselves” (Dennis & Michelle Reina)

When your organisation has access to a team of Reina Trust Building Consultants, you are giving your company the opportunity to thrive in a challenging marketplaceOur work focuses on delivering a comprehensive set of trust building tools, defining it using measurable benchmarks and applying that knowledge to organisations so people and workplaces can succeed.

Dennis and Michelle Reina interviewed thousands of executive leaders and held small group discussions with countless groups of employees to determine what builds and breaks trust in teams. They are today considered pioneers in the field. Their work focuses on the comprehensive study of trust-building: defining it with measurable benchmarks and applying that knowledge to organizations so people and workplaces can thrive.

Their assessment tools are the result of 25 years of research, with proven reliability and validity. They have published numerous articles appearing in the Wall Street Journal, Forbes, Fortune, New York Times, Inc. Magazine, and Harvard Business Management Update.